CoreFares Terms & Conditions of Usage of Platform (Website)

The company CoreFares Consulting Private Limited (“CoreFares”), which is established and incorporated under the laws of the Republic of India, publishes and maintains this website (the “Site”). You accept the terms and conditions listed below without restriction or qualification when you access, browse, or use this site. Any subsite you access through this site may have its own terms and conditions of use that are unique to that subsite, whether it belongs to an “associate” of CoreFares or not. Subsites may include any additional terms and conditions of usage that are outlined in that particular subsite.

Site and Its Contents

You may only use this site for official purposes. You shall not distribute, exchange, edit, sell or transmit anything you copy from this Site, including but not limited to any text, photos, audio and video, for any business, commercial or public purpose.

A non-exclusive, non-transferable, limited permission to access, view, and use this Site is granted to you by CoreFares so long as you abide by the provisions of these provisions and Conditions of Use. You consent to not obstruct or attempt to obstruct this Site’s operation in any way.

Only registered users may have access to specific portions of the website. You might need to provide your answers to a few questions in order to register as a member. Such questions may have required or voluntary answers. You guarantee and indicate that all the information you give us about you and other people is truthful and accurate.

Ownership

The “Content” on this website, which includes but is not limited to audio, video, text, software, icons, and similar elements, is all copyrighted under international treaties and regulations. The Content may not be used in any other way than as provided here. You consent to abide by all guidelines governing how to use the Content that are posted on this website.

This Site contains a number of exclusive logos, service marks, and trademarks, whether they are owned or utilised by CoreFares or not. CoreFares is not offering you any licence to use these proprietary logos, service marks, or trademarks by displaying them on our site. Any unauthorised use of the Content might be in contravention of civil laws, criminal laws, copyright laws, trademark laws, privacy laws, and publicity laws.

Unless the subsite you are accessing expressly prohibits it, you may download such copy(s) of the Content for your own personal use at home. Any copyright, trademark, or other notices that are included with any content you download from this site must remain.

Others rights

If this Site has chat rooms, mailing lists, bulletin boards, or other message or communication facilities, you agree to use them only to transmit and receive appropriate and pertinent messages and information. You agree that you will not use the Site or any facility made accessible via it to, for example and not as a limitation:

• Defame, abuse, stalk, harass, threaten, or otherwise infringe on another person’s legal rights (such as their right to privacy and publicity).
• Post, publish, share, or otherwise make available any false, offensive, illegal, or otherwise objectionable information or content.
• Unless the user owns or controls the rights thereto or has obtained all necessary consents therefor as may be needed by law, the user may not upload or attach files that contain software or other content that is subject to intellectual property laws (or by rights of privacy and publicity).
• Upload or attach files that are corrupted, contain viruses, or otherwise contain software or programmes that could harm another person’s computer.
• Remove any author attributions, legal disclaimers, and proprietary designations or markings from any uploaded files.
• Misrepresent the source or origin of any software or other materials in an uploaded file.
• Conduct or forward surveys, sweepstakes, or chain letters; advertise or offer to sell any products or services; or download any file uploaded by another user of a forum that the user knows or reasonably should know cannot be legally distributed in such a way.

User’s Material

It is against the law to post or send any material that might incite behaviour that would be illegal, give rise to civil liability, or be considered defamatory, libellous, obscene, pornographic, profane, threatening, or otherwise violate any laws.

When it comes to communications that contain libellous, profane, obscene, or defamatory content, CoreFares disclaims all obligation and accountability. Any user content or interactions that are unlawful, indecent, offensive, obscene, or otherwise in violation of CoreFares’ policies may be changed, edited, or removed by CoreFares.

Any law enforcement agencies or court orders seeking or ordering CoreFares to reveal the name of anyone posting such materials will receive full cooperation from CoreFares.

CoreFares Rights

Any communications or materials you provide to the Site by email or other means, including any questions, comments, ideas, or the like, are non-confidential and will be treated as such by CoreFares. By signing this agreement, you renounce any and all claims that CoreFares’ use of the material violates your moral rights, privacy rights, proprietary or other property rights, right of publicity, right to credit for ideas or work, or any other right, including the right to object to CoreFares’ use of the material. Any content provided to this site may be altered, broadcast, copied, disclosed, performed, posted, published, sold, transmitted, or otherwise utilised by CoreFares globally and across all media indefinitely.

Transmitted Material

Internet communications are never 100 percent secure or private. You acknowledge that unless there is a specific notice stating that a particular message (for instance, credit card information) is encrypted (sent in code), any message or information you submit to this Site may be viewed or intercepted by others. No special obligations are placed on CoreFares as a result of your message to CoreFares.

CoreFares owns the rights to the materials on this website. CoreFares thereby retains full ownership of all rights. Without the consent of CoreFares, it is forbidden to copy any portion or all of the contents of this website, unless absolutely essential in order to use the premium services offered.

Agency Terms and Conditions

• Payment for tickets issued must be made within the time limit specified by CoreFares or within the collection period that CoreFares routinely notifies customers of.
  • Ticket voiding would be in accordance with airline policies, plus any relevant taxes and CoreFares service fee per ticket, per passenger.
  • The airline’s policies, any taxes, and the CoreFares service fee per ticket, per person, would govern the refund fees.
  • Any request to void or cancel a ticket will only be considered after receiving CoreFares’ written approval.
  • CoreFares reserves the right to cancel all PNRs and tickets at any moment and without prior notice if the payment for ticket(s) is not received on time.
  • Any misuse of an airline’s PNR is completely the user’s responsibility, and the user will be held liable when the airline or the GDS issues a debit notice for the sum involved.
  • There won’t be any adjustments made to the payment due for the refund applied. When we have received the refund from the airline, we will issue it to the user.
  • TDS will be deducted as per the law and the TDS certificate will be issued in the next Financial Year.
  • Responsibility for Taxes. The User understands that, regardless of any action taken by CoreFares, the ultimate responsibility for Tax Collected at Source (‘TCS’) under section 206C(1G) in India or any other taxes that may be legally applicable, as well as any filing requirements in the relevant market in connection with the same, (hereinafter collectively referred to as ‘Tax Obligations’), is and shall remain his (or her) responsibility.
• Within 15 days of the flight ticket’s departure date, the user must request any refunds against unused or “no show” air reservations from CoreFares. Any necessary refunds would then be processed in accordance with the established policies of the airline and CoreFares, as applicable. Any requests filed beyond the aforementioned 90-day period would not be eligible for a refund, and any unclaimed funds for such unused or cancelled air reservations would be considered forfeited.
• Any further refunds or unadjusted credits obtained from suppliers (such as airlines) and not claimed or pursued by travellers or suppliers within two years of the Company’s receipt of such sums would be deemed forfeited.
• Users are in charge of keeping track of all pertinent paperwork, including confirmation from travellers that the amount paid for travel outside of India does not exceed the annual limits for residents as set forth from time to time by the Reserve Bank of India or by any other competent authority in the respective market.
• That you, the Noticees, will be given a specific, non-transferable right by our Client to book a variety of travel services made available to you online through our Client’s website, https://b2b.corefares.com.
• That you, the Noticees, must pay for the services you have requested via bank transfer or demand draft, and that if you fail to do so within 7 days of the due date, you will be responsible for paying interest at a daily rate of 0.1% until the complete amount is paid.
• That you consent to indemnify us and hold us harmless from and against any and all losses, liabilities, claims, damages, costs, and expenses made against or incurred by us resulting from any violation or failure to uphold any covenant or agreement made or obligations owed by you;

Disclaimer

There may be technical or typographical errors in the content on this website. CoreFares reserves the right to alter or enhance at any time.

The information on this website is given “as is” and without any express or implied warranties of any kind. CoreFares disclaims all guarantees of merchantability and fitness for a particular purpose to the fullest extent permitted by relevant law.

The exhibited photographs must be accurate, and this is the chain hotel’s and/or the individual property’s obligation. ‘CoreFares.com’ disclaims all liability for any errors in the images.

While CoreFares makes every effort to ensure your complete satisfaction, it does not guarantee that the website’s features will operate without interruption or errors, that errors will be fixed, or that this website or the servers that host it are free of viruses or other dangerous elements.

Insofar as the content on the site is derived from other service providers like airlines, hotel owners, and tour operators, CoreFares does not guarantee the content’s correctness, accuracy, reliability, or any other aspect of its use or the outcome of using it.

You acknowledge that only on the basis outlined in these terms and conditions is this Website made available to you. Certain factors outside of our reasonable control, such as, without limitation, the unavailability, inoperation, or interruption of the Internet or other telecommunications services, or as a result of any maintenance or other service work carried out on this Website, may prevent your uninterrupted access to or use of this Website on this basis. In the event that you are unable to access or use the Site, CoreFares disclaims all liability and will not be held liable for any resulting loss or harm.

You also acknowledge that CoreFares only offers intermediary services through this Site in order to enable the best services for you. Since CoreFares does not provide the last-mile service to you, CoreFares shall not be held liable for any lack of services rendered by any individual (airline, travel/tour operator, hotel, facility, or similar agency) that you engage, hire, or appoint in response to, or as a result of, the information made available on this Site.

Any direct, indirect, incidental, punitive, or consequential loss, damage, cost, or expense of any kind and however caused resulting from your use of this Site shall not be the responsibility of CoreFares to you or any other person.

CoreFares’ liability (whether through indemnification to you or otherwise) shall be limited to a maximum of INR 1,000 (Indian Rupees One Thousand only), regardless of anything to the contrary mentioned anywhere in this document or otherwise permitted by law.

Availability

It’s possible that the goods and services you see on the website are unavailable where you live or in your country. The fact that such products and services are mentioned on the Site neither implies nor guarantees that they will be offered in your specific area at any given time. For information on the availability of specific goods and services in your region, speak with your neighbourhood CoreFares authorised salesperson.

Terms and Conditions of Use

These Terms and Conditions of Use are subject to alteration or addition at any moment by CoreFares without prior notice. Any modifications to these terms and conditions of use or any other terms placed on this website take effect immediately upon posting. You are declaring your acceptance of the modifications by using this Site after they have been posted.

Any additional content posted on this site, including features and specifications of items described or displayed on the site, may be added, changed, discontinued, removed, or suspended by CoreFares at any time, without prior notice and without incurring any obligation.

CoreFares has the right to take any and all measures required to defend its clients’ interests as well as the security, safety, and integrity of CoreFares’ systems. In order to achieve this, CoreFares may take a number of actions to ensure the legitimacy, enforceability, and authenticity of orders submitted by you.

CoreFares may cancel the aforementioned orders at any time up to 4 hours prior to the scheduled time of departure of the relevant flight or 4 hours prior to the anticipated date of visit to any property booked through CoreFares if it determines, in its sole and exclusive discretion, that they are not or do not reasonably appear to be, authentic, enforceable, or valid.

General Provisions

You are completely responsible for the costs and repercussions of any travel to particular locations that carry more dangers than others.

Before making travel arrangements to particular international destinations, CoreFares advises that you check with your local authorities and consider any travel restrictions, announcements, warnings, or recommendations they may have made.

By making certain international destinations available for purchase, CoreFares does not guarantee or indicate that visiting certain locations is safe or advised. Incorrect documentation for entry, exit, length of stay, or travel to such destinations may result in damages, losses, or delays for which CoreFares does not accept responsibility.

The Site or any content uploaded here may be changed, restricted, or discontinued at any time and for any reason by CoreFares in its sole discretion.

The demands of any User shall not be taken into account by CoreFares in connection therewith.

Any user may be refused access to this Site or any part of it at CoreFares’ sole discretion without prior notice.

Any waiver by CoreFares of any provision of these Terms and Conditions must be made in writing and signed by a fully authorised representative in order to be effective.

Any and all disputes relating to the Service Agreement shall be resolved by good faith negotiation in the first instance. If the dispute cannot be resolved by mutual consent within 7 days, it shall be resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a single arbitrator chosen by Travel.

Declaration

By signing this document, you guarantee, commit, and declare that neither you, your stakeholders, directors, or ultimate beneficial owners are listed on any of the Office of Foreign Assets Control’s (OFAC’s), Office of Financial Sanctions Implementation’s (OFSI’s), Specially Designated Nationals’ (SDN’s), European Union’s (EU’s), United Nations’ (UN’s), or Blocked Persons’ (BP) lists. If you or any of your shareholders, directors, or affiliates are added to any of the aforementioned lists, you agree to give CoreFares a written notice as soon as possible.

Grievances and/or Complaints

If you have any grievances and/or complaints about our services, you can email us at support@corefares.com.